LibGuides: Quality Management: Quality Management Resources

Exploring Quality Management

The purpose of this page is to help faculty and students to explore Quality Management resources.

On this page you will find:

A list of favorite online resources used by faculty and staff.
Links to pages full of useful websites related to various Quality Management topics.
Links to a preset database search for Quality Management eBooks.

These resources can also be found on our Library Resources page.

When you are not on campus and try to use the databases, you will be prompted for a username and password. If you do not know these and are a Schoolcraft student, then give the library a call and we will provide you with the information you need.

Our phone number is: (734) 462-5316.

Favorite Online Resources

Benchmarking
Benchmarking uses standard measurements in a service or industry for comparison to other organizations in order to gain perspective on organizational performance.
ISO - International Organization for Standardization
International Standards gives world-class specifications for products, services and systems, to ensure quality, safety and efficiency. ISO is instrumental in facilitating international trade.
ISO9000
ISO9000 is an internationally recognized standard of quality and includes guidelines to accomplish the ISO 9000 standard.
Six Sigma
Six Sigma is a quality management initiative that takes a very data-driven, methodological approach to eliminating defects with the aim to reach six standard deviations from the desired target of quality.
Total Quality Management (TQM)
TQM is a set of management practices throughout the organization, geared to ensure the organization consistently meets or exceeds customer requirements.

Records Management Handbook and Guides

Off Campus Library Database Access

Schoolcraft students, faculty, and staff can access library databases from off-campus through Blackboard by clicking the “Organizations” tab. Go to https://bb.schoolcraft.edu

Specialized Library Databases

Quality Basics

Leadership Knowledge Base: Information to Improve Your Leadership Skills.
What Is Quality In Business?
10 Top Tips For Implementing Quality Improvement Projects
Key Questions to Ask Before Selecting a Solution to a Business Problem
The 5 Habits of Quality-Focused Companies

Quality Assurance Tutorial by Lynda.com

Ask a Librarian

Vicki Dixon

Email Me

Contact:

734-462-7626